Maybe another time but for now I would like my HD to reflect the 640 gig for me to use. With you knowledge and your contacts, would you please tell me how to remove ALL the pre-installed software and remove the VCD. What I want to do now is to recover ALL available space from MY new hard disk for my use and my use alone. The drive was purchased through and delivered to an address in London (England) prior being forwarded to myself in Melbourne (Australia) Once you use the Erase Tool, whatever data that. This is about the amount of what can be deduced from the information. When the password is removed, it is actually replaced with a convention password (i.e. One can reformat the hard disk with the Erase option available in the WD Unlock Tool. When the user changes his password, K is decrypted with the old password and re-encrypted with the new. This is not what is advertised on the packaging, the propmotion from which I purchased it not the information on my reciept. The reason is that there is hardware level encryption in the WD Passport.The Only solution left is that you will have to forget about what was there in the hard disk if you forgot your password and start afresh. MY brand new 640 gig My Passport Essential Hard Drive is in fact showing 595 gig in explorer. Unfortunately, I having to share what I would consider a reasonable part of my hard drive with th esuppliers for thier benifit of running thier software on what is now MY hard drive. If you click Configure Drive, the VCD will be hidden, but if you examine the Passport device in the Disk Management facility, you will notice there is no change in the available space. The problem I have is that I purchased the drive as a 640gig External Hard Drive with the intention of not sharing it with anyone. Regardless of the user-password, KEK or DEK.You are obviously in the know with this particular drive - My Passport Essential. After resetting the ATA password, we had complete access to the decrypted user data, as the SATA chip decrypted on-the-fly.

We located the location of the ATA password and some (unknown) connection to the AES password in different SAs from the internal 2.5' SATA HDD. Nevertheless, this is not an off-the-self solution offered, so we worked our way through to the AES protection. If the user does not supply a password, the user data is inaccessible when connecting directly to the SATA ports.įinally, we were able to bypass the ATA password with commercial tools. The bridge is therefore doing user authentication by setting an ATA password, once the user generates his password. Using SmartWare to remove the password from the drive will also remove the WD Unlocker VCD on the next time you reboot your computer or unplug/replug the drive. Read this first: If you have an error Disk is write protected or files cannot be opened when a My Book or Passport with included WD SmartWare wakes up. The data access is restricted by a set ATA-password in the SATA-HDD. We tried to connect the SATA HDD directly over the PCB for accessing a raw sector, but did not succeed.

My passport remove wd unlocker